November meetings attendance:
- Joyce out 11/8
- no meeting 11/29 or 12/27
- Joyce possible conflicts 12/13
- possible reschedule for 12/6.
Continue joint troubleshooting project planning
- Discuss various systems used and process for getting access set up for relevant staff - Systems Used document may be good for reminding us of the full list.
System |
Used for troubleshooting? |
Institution |
How to? |
Who can do this? |
|---|---|---|---|---|
Serials Solutions - 360 ERM |
Yes |
Columbia |
Add account for each user |
SerSol admins at Columbia |
Serials Solutions - MARC, Summon, 360 Link |
Yes |
Both |
|
SerSol admins at each - us |
Innovative ERM |
Yes? |
Cornell |
generic usernames/IP restrictions? |
done/Chris Manly |
Mantis - ENERF |
Yes - infrequent,but used |
Cornell |
add account for each user |
Liisa and Cornell Lib IT |
E-resources Order Form |
Not frequent, if at all |
Columbia |
access to emails |
Columbia alias admins |
GOBI/Otto Serials/EBSCOnet/etc... |
Yes for some |
Both for most |
TBD per system |
TBD per system |
POOF |
possibly, but unclear |
Both |
unclear |
|
License access |
Yes |
Both |
local hosted secure server - add NetIDs/UNIs as appropriate |
NetID needed at Cornell - IT at Cornell, permission granted by Library IT/ UNI needed at Columbia, then E-resources librarians can add to permissions |
On-campus access |
Yes - a lot |
Both |
IP ranges/Remote Desktop access |
|
Off campus access - BrowserStack |
Yes - a lot |
Both |
NetID/UNI with permissions |
IT at both |
VPN access issues? |
Yes |
|
|
|
Incoming problem reports - e-mail from form |
Yes |
Both - different forms, providing different information |
Add e-mails and aliases to each other's distribution |
e-resources staff/list admins can add users |
EZ-Proxy updates |
Yes |
Both - variation |
Cornell - interface for staff |
Cornell - NetID access to interface |
PURL/Resolver URLs |
Yes |
Both - variation |
Cornell - interface for staff |
Cornell - NetID access to interface |
Excessive Downloading |
Yes - limited to specific staff at various steps - Referred to local process |
|
|
|
Callisto |
Yes |
Both - basic set up currently |
User accounts with access to both Callisto locations |
Maintained by E-resources unit |
Productivity reporting? |
possibly - further discussion or information needed |
|
|
|
Voyager Acq/Cat |
yes |
Both |
Access to Voyager modules, appropriate profiles for work |
Voyager permission staff |
- Is there a good tool for managing the "project"? BaseCamp is available to us, other systems might be useful.