Problem: How do we translate Lessons Learned into concrete actions to improve processes and projects (best practices)?
Team:
Members: Nathan Reimer, RJ Davies, Greg Menzenski, Andy Slusar
Assumptions:
Lessons Learned repository exists
Best Practices are not limited to Project Management Lessons Learned
Approach:
Take Lessons Learned and modify Best Practices and Standards by Project Type
Project Standards:
CPMM
SOW
WBS
ENV
Equip
Communications Plan
QA Standards
Development Standards
Other Standards
Project Types:
Small Projects
Upgrades
Large Projects
Custom Development
Vendor Product Implementations
Recognized that standards and best practices can be either public or private
Some sensitive material may not be appropriate for public consumption
Need mechanism to store and share both types of LLs
Lessons Learned should include all aspects of projects
Analysis processes
Development processes
QA Processes
Implementation processes
Process:
Best Practices
Form Working group to collect Project Best Practices and create a first draft in confluence. We recommend the Project Management SIG be this working group.
Best Practices should include any project related templates. Practices and templates should be categorized by project type when applicable.
PM SIG reviews LLs periodically
PM SIG agrees on best practices changes
Implement changes
Mentoring program:
Create Project Catalog - List of who did what project by project type and date.
Encourage PMs to conduct a knowledge transfer session, when beginning a project, with a PM that has done a similar project recently.
Recommended next steps
Form PM Sig and make the LL process described above part of its charter
Establish governance process for PM SIG and determining best practices
