Vertere is the tracking system necessary for safety, paid for by EH&S and supported by Vertere.

Top-level info

Vonnie <yme2> wrote to Chemistry staff, 5/24/16:

Windows 10 upgrade to Creator broke bar-code scanner access used for Vertere data. Here's the remedy.

INC000001958040, 5/12/2017. Fixed with assistance from Vertere. Here's how:

Presenting problem: The Symbol Windows CE USB device was not visible within Explorer for browsing it like a thumb drive.

Step 1: Windows Mobile Device Center (WMDC) stopped working following upgrade to Creator. Could not get beyond temporary splash screen until I did the following, after which WMDC would again launch:

https://answers.microsoft.com/en-us/windows/forum/windows_10-update/after-windows-10-creators-update-can-not-connect/9807ebe3-0e53-410d-b3b2-067d3f92de0e

However, once WMDC opened, it could not see the Symbol Windows CE USB device. Presumably 100% related, that device was thus still not visible within Explorer for browsing it like a thumb drive.

Step 2: Vertere staff hadn't heard of this problem. With the above success, they then tried the "Local System account" trick from above on the similar service listed right after it, alphabetically (Windows Mobile-something-or-other). And after restarting that service, the Symbol Windows CE USB was again available from Windows Explorer (and similarly visible within WMDC). Thus, problem truly fixed.