Chemistry depends on many A&S IT services, such as FileMaker Pro server hosting and configuration of central IT technologies (Active Directory, Casper, Configuration Manager, Firewalls, etc.).
Info for Chemistry IT staff
Most issues can be sent to A&S IT's central email address
<AS-IT-Backline@...>
They have a team managing things, and want to be sure we don’t lose requests, and can track and move them around as necessary (using Remedy)
"Who's on first?" at A&S IT, for more context (access is limited to whom?)