Chemistry IT: We help your group Identify, Build, and Fly better IT solutions. We are brokers and fixers (Cambridge's tag line) |
Base-line support for all groups in Chemistry | Full support for groups billed monthly | Special Request considerations Hourly, fee-based service | Notes |
---|---|---|---|
Install new Cornell owned (including grant-funded) computers with contemporary operating systems. | Enable NetID access, via Active Directory | Special or old operating system, or unique or troublesome configurations. | Contemporary operating systems for Windows, Macintosh, and CentOS Linux. |
Faciliate installation of Cornell-licensed software, whenever Chemistry IT is a gate-keeper. | Install any required software and develop strategies to update it. | Old or unsupported applications or drivers. | |
none | Maintain updates and migrate to contemporary operating systems and applications. | ||
Hardware repairs, warranty service coordination. | |||
Secure disposal & recycling of computing equipment | |||
none | Configure & help with email | This is a CIT service | |
none | Backups – consult & arrange where needed. | ||
none | Troubleshooting, Diagnostics | ||
15 minute limit on user assistance.
| Included |
Software
Printing
Mobile computing
IT Purchasing
Research Computing
Telecommunications – Phone & Network
Computer Accounts
IT Security
Web management
General Consulting