Scope:  This document outlines the procedure that LTS Acquisitions staff follow when processing a credit for materials that were not supplied or were returned to vendor.

Contact: Lois Peret Purcell

Unit: Acquisitions, Ordering

Date last updated: 05/05/15

Date of next review: May 2016

 Determining the Selector

 Cancelling the Order

 Adjusting the Records

 Handling the Printed Cancellation Letter

 Notifying the Selector

 A.  Determining the Selector

 
 The selector information is often available in the vendor report or in the original order, if it is still at hand. If the selector information is known, proceed to B. If not, follow the steps below:

• Search the fund code through Ledgers and Funds of the Voyager Acquisitions module.

• Locate the name of the selector in charge of the fund (Listed as Parent Fund).

 B.  Cancelling the Order  

1. In the purchase order in Voyager, make a notation in the line item Internal Notes field, with the following information:
   • The reason the title was cancelled Example: Out-of-Print (or "OP") Out-Of-Stock Indefinitely (or "OSI") Publication Abandoned (or "PA")

   • The phrase, "Order Cancelled" (or "OC")

   • Your netID and Today's date (use macro) Example: OP, OC, pca1 Nov 05 2003

2. Cancel the title from the purchase order following the Voyager cancellation guidelines.

 C.  Adjusting the Records   

• When the cancelled title is associated with a title that has only one location, suppress both the bib and mfhd for the Voyager record associated with the order, leaving an appropriate note in the mfhd.
• When the cancelled title is associated with a bibliographic record that has multiple locations, suppress ONLY the holdings associated with the order.    

 D.  Handling the Printed Cancellation Letter  

Since the cancellation is triggered by a vendor notification, it is not necessary to mail a printed cancellation letter to the vendor. Consequently, printed cancellations resulting from vendor reports are discarded. If a cancellation needs to be sent to the vendor, leave a note in the "Stop Box" indicating:

• Purchase order number
• Vendor name
• Number of line items cancelled from Purchase order

The cancellation will be sent the following day by the designated staff member. Example: "SEND CANCELLATION: PO 132443 Harrass/e 2 line items"

 E.  Notifying the Selector  

• E-mail the ordering selector to alert him/her of the cancelled title
• Include PO number, title, and bibliographic record number for the publication in the e-mail.If the selector would like a copy of the item from the Out of Print (OP) market, modify PO information appropriately.
• If the selector does not want a copy from the OP market, discard the cancellation notification from the vendor.