Clusters and other high performance servers require maintenance. Documented procedures reduce surprises for both enabling scheduled maintenance and emergency work. |
Table of contents
Scheduled maintenance and upgrades procedures
Emergency work procedures
See also
Communication timeline
1) Something bad happens, which was not scheduled.
- Power outages have been the most frequent, recent reasons for downtime
- Please talk to us to discuss cost/ benefits options to reduce power outage impacts, if you haven't already done so. Thank you!
2) ChemIT learns of the emergency situation.
- This often happens by researchers confirming cluster is down, and then emailing ChemIT with evidence.
- ChemIT staff are available M-F, 9am-5 most days. Weekends, evenings, and holidays
3) ChemIT characterizes the problem and develops an initial prognosis.
4) ChemIT notifies group rep (users) of status and prognosis as soon as practicable.
A record (and notes) of Emergency Actions