ChemIT staff members work hard to bring value to to CCB research, teaching support, and administrative groups. Learn more about what drives us! |
See also
Questions to answer
- What do we value?
- What do we measure, gauge, evaluate?
- Ideas: What was done? What affect did we have? (practical outcomes, emotional impacts) How much did we do? What are reasonable targets for any of these measures?
- Where are we relative to our goals or aspirations? (How define?)
- Where do we want to go? (How define and measure areas of work?)
ChemIT exists to:
Provide local, focused IT services in:
- Research
- Teaching
- Administration
The types of services are either unique or value-added.
- For commodity services, only provide them if super-efficient and/ or highly valued.
| | Office Desktop Computing and related | Instrument support | Computational and Cluster servers | Other stand-alone servers | Other* |
|---|
| Research | Yes | Yes | Yes | Yes: Crane: Fileshare Scheraga: Synology storage | Yes |
| Teaching | Yes | Yes | No | | Yes |
| Administration | Yes | No | No | ChemIT: Large storage for software CCB: License server | Yes |
*Other includes:
Chen group's data storage "bays"
Cerione and Crane's 3D-viewing hardware and software (Linux)
Crane (and others?) SBGrid
Teaching lab computers, 3 distinct sets totalling over 100(?) off-network laptops
Stockroom's custom-built Point-of-Sale WebApp
Physics Testing Center custom-built grading systems (3)
ChemIT's Actions and Decisions are:
- Transparent
- Ensure we are working on the "right" things
- Efficient
- Ensure we are doing the work right.
- Learn to productively say no, when appropriate.
- Sustainable
- Avoid staff burn-out, train to ensure continued relevance, and budgets & funding reinforcing most valued services
ChemIT Priorities are:
- Relationships
- Work on the "right" thing though mutual understanding and appreciation.
- Meet real needs, balanced against total costs and competing demands
- Results
- Performing our work the "right" way through staff training and experience.
- Enable cost-effective, sustainable solutions
We measure what we do by:
Seeking evidence of failure.
- Includes if anyone had an unpleasant surprise.
Meaningfully measuring and presenting what ChemIT does over time.
- Maintaining a list of current projects, both large and smaller.
- Indicate monthly completed projects
- Track most every non-project request, called a "ticket".
- A snapshot of "open" tickets: Title description, who it's assigned to, date it was created, its status, etc.
- Monthly count of tickets per person completed.
Tools and Techniques
SWOT
- Strengths (internal)
- Weaknesses (internal)
- Opportunities (external)
- Threats (external)
Example
Context