Would like to get these wrapped up and to Jeff Truelsen by 2/24
Bomgar processes documentation progress and schedule
Process |
Start |
End |
Complete |
Owner |
Notes |
|---|---|---|---|---|---|
Main Process |
2/8 |
|
|
Dan/Tony |
Attached updated version from Dan below. |
Jump |
2/8 |
|
|
Dan/Tony |
|
Provisioning |
1/31 |
|
|
Chuck/Dan |
|
FAQS |
2/9 |
|
|
Chuck/Dan |
|
Script/Dialog |
2/15 |
|
|
Chuck/Dan |
Conversation to have with the user to walk them through getting Bomgar running. |
Reference Links
- ITSM Process Confluence Page, contains templates
- Chuck Boeheim's Provisioning Confluence Page
- Bomgar Documentation Library
- Bomgar Overview of the Representative Console
- Bomgar Session Start Options
- Bomgar Support Session Overview
- Bomgar Screen Sharting
- Bomgar File Transfer
- Bomgar System Information
- Bomgar Command Line
- Bomgar Presentation
- Bomgar Jump Clients
- Bomgar Using Jump Clients
Meeting Notes
The root page ~ajl44:Meeting Notes could not be found in space Anthony J. Lombardo.