ChemIT staff work hard to bring value to to CCB research, support, and administrative groups.
Questions to answer:
- What do we value?
- What do we measure, guage, evaluate?
ChemIT exists to:
ChemIT's Actions and Decisions are:
- Transparent
- Ensure we are working on the "right" things
- Efficient
- Ensure we are doing the work right.
- Sustainable
ChemIT Priorities are:
- Relationships
- Work on the "right" things
- Meet real needs, balanced against total costs and competing demands
- Work on the "right" things
- Result
- Performing our work the "right" way.
- Enable cost-effective solutions
- Performing our work the "right" way.
We measure what we do by:
An indicator of failure
Failure detection: Unpleasant surprises.
Measuring what we do
Maintaining a list of current projects, both large and smaller.
- Indicate monthly completed projects
Track most every non-project request, called a "ticket".
- A snapshot of "open" ticktes: Title description, who it's assigned to, date it was created, its status, etc.
- Monthly count of tickets per person completed.