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Baseline requirements/enhancements for Reserves system:

Identify the top 3 requirements for Reserves in each area (not only what is currently lacking):

Processing side:

  • Pulling in bibliographic data to automate the populating of fields (replacement for function of Tom's Ares Tools).
  • Support for bibliographic fields other than just monographs or serials (i.e. music, scores, etc.). All formats should be recognized; likewise, should be flexible/extensible enough to grow and work with new media.
  • Archive and reuse course reserve lists over a many year period.
  • Ability to track the status of items and move items to/from queues as needed.
  • Ability to delete and/or clean up items.
  • Others?

End-user interface: for students (CUL Course Help)

  • Clear, intuitive interface for students seeking Reserves (Usability group is working on this piece).
  • This should include issues of call numbers, facet sorting, grouping, and alphabetical sorting.
  • Others?

End-user interface: for faculty/instructors

  • Ability to track the status of items.
  • Clear, step-by-step instructions for instructors to submit and track requests, including clear guidelines on copyright issues.
  • Open URL (to enable faculty to request items and be able to get bibliographic data).

Back end issues

  • Structured course data - person creating course reserves must select from authoritative course roster descriptors.
  • No complications with Blackboard in the creation of course reserve lists.
  • Reporting functions, including:
    • Ability to gather statistical information (circulation).
    • Print reserve lists for archival purposes without having to use a print screen function.
  • Others?

Support issues

  • Minimal or no down time.
  • Key staff who work with Reserves (in Access Services or IT/Systems) must be available the first month of Spring or Fall semesters; at minimum there should be backup staff who can perform these individual's functions.
  • Clear communication between reserves processing staff. There should be at least one quality control person to gather problem reports & communicate to Atlas.
  • Vendor must be responsive to requests for fixes and enhancements.
  • Others?
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