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{column}Communication & Outreach is a group with that supports CIT's work in these ways:
h3. [Account Management]
We create opportunities for collaboration and we build partnerships between Cornell departments and CIT to assist with meeting Cornell's IT needs.... ([more detail|Account Management])
h3. [Communication Services|Communication Services]
We help CIT and OIT communicate with Cornell about the organizations' products, services, programs, and initiatives... ([more detail|Communication Services])
h3. [Market Research Services|Market Research Services]
We use market research tools, like surveys and focus groups, to explore and more clearly understand what the Cornell community wants and needs its IT environment to be. Understanding clients' objectives and choosing the right market research tool for the job is always our first step... ([more detail|Market Research Services])
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Each of these functions can help support the others. For example, we might:
* Conduct a survey before developing a communications campaign to identify current levels of awareness or understanding.
* Adjust formal campus communications to help address issues we hear about in focus groups.
* Use customer feedback to assist product/service owners with communicating about their services. Feedback from Market Research and Account Management clients contributes to this process.
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{info:title=Contact Information}
*Account Management*
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*Communication*
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*Market Research*
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* Diane Sempler, Manager
* Email: [mailto:dms4@cornell.edu]
* Phone: 255-5570
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{color:#666666}{_}view a slideshow of our portfolio below{_}{color}\\
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{slideshow:C&O portfolio\|showInline=false\|authors=2007 product samples}
{slide:FIT mailer} !FIT_Mailer.jpg!
Faculty Innovation in Teaching mailer announcing the Fall 2007 lunchtime speaker series.
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{slide:C&O #2IT Forum map/log} !adiron8-07_19ITForum_Log-Map.jpg!
This postcard was created for XXX and sent to all XXX
Map and log from 2007 Information Technology forum.
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{slide:IP Convergence visual} !IP_Convergence_Presentation_Graphic.jpg!
Graphic created to give visual image of IP convergence.
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{slide:C&O #3STAP information brochure} !adiron8-07_41STAP_information_brochure.jpg!
ThisBrochure postcarddescribing wasthe createdFSS forStudent XXXTechnology and sent to all XXXAssistant Program.
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{slide:C&O #4UCPL lab desktop} !adiron8-07_36UCPL_Lab_Desktop.jpg!
This postcard was created for XXX and sent to all XXXDesktop image displayed in the CIT labs announcing the November 2007 UCPL discussion series.
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{slide:Web Accessibility postcard}
Postcard to increase awareness of web accessibility efforts made at Cornell.
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{slideshow}
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