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If you have any questions or issues, please submit a ticket via our CUL-IT Desktop Services Portal or contact us via email at cul-dshelp-l@cornelldesktopservices@cornell.edu or call our central helpline at 607-255-8530.
Peer IT support providers are also welcome to contact Desktop Services via our Portal or email or email cul-dshelp-l@cornelldesktopservices@cornell.edu.
CUL-Desktop Services Snapshot (click for more details)
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Whom we serveDesktop Services provides a variety of IT services for staff at the following unit libraries:
Follow this link for more detailed information. Services ProvidedHelp DeskThe Desktop Services Help Desk provides front-line technical support for our supported staff. If you need assistance, please submit a ticket via our CUL-IT Desktop Services Portal, email email us at <cul-dshelp-l>cul-desktopservices@cornell.edu, or call our central support line at 255-8530. Our goal is to provide quick responses to immediate desktop support needs. We are available from 8 AM to 5 PM Monday through Friday. Hardware SupportLibrary staff that are supported by Desktop Services are provided with a computer and LCD monitor. Microsoft Windows is the standard OS configuration and applications include an array of standard software tools including the Microsoft Office Suite. You will also have access to departmental shared printing services. |
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