This is the home page of CUL-IT Desktop Services' wiki. You can search the full text of this site.
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About Us
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CUL-IT Desktop Services' Help Desk team provides direct IT support to the majority of the Library's endowed and statutory units. Our Help Desk is available Monday through Friday from 8am to 5pm. If you have any questions or issues, please contact us through the via email at cul-dshelp-l@cornell.edu mailing list of call our central helpline at 607-255-8530.
Peer IT support providers are also welcome to contact Desktop Services via cul-dshelp-l@cornell.edu.
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All of us are pleased to be of service to you and your department to address your desktop IT support needs.
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Whom we serveDesktop Services provides a variety of IT services for staff at the following unit libraries:
Follow this link for more detailed information. Not sure who your IT support group is and how to contact them? Click here Services ProvidedHelp DeskThe Desktop Services Help Desk provides front-line technical support for our supported staff. If you need assistance, please email us at <cul-dshelp-l> or call our central support line at 255-8530. Our goal is to provide quick responses to immediate desktop support needs. We are available from 8 AM to 5 PM Monday through Friday. Hardware SupportLibrary staff that are supported by Desktop Services are provided with a computer and LCD monitor. Microsoft Windows is the standard OS configuration and applications include an array of standard software tools including the Microsoft Office Suite. You will also have access to departmental shared printing services. |
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