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Scope:  This document outlines the procedures that the Monographs Receiving Unit, LTS Olin follows when returning a monographic title to a vendor. The returning methods vary from vendor to vendor due to different business agreements. Judgement is needed in determining which method to use.

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 Unit: Monographs Receiving

Date last updated: 10/0712/20222023

Date of next review: October 20232024

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Return without Permission
Return with Permission (price of item must exceed $50.00)
Exceptions
Special Cases

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• • • Generate a return letter
      
    • Return item to vendor with return letter
    • Line the entry off the invoice
    • Deduct the cost of the returned item from the total
    • Process the invoice at the new sum
    • Change the price to 0.00 on the P.O.
    • Add appropriate notes in the POL "Receiving note" field
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3. If the invoice has been paid and an instant credit memo can be used:  

1. 1. Process the credit memo in FOLIO
   2. Generate a return letter
   3. Return the item to vendor with a copy of the instant credit memo
   4. Change the price to 0.00 on the purchase order 

4. If the invoice is paid and an instant credit memo cannot be used:

• Request a credit from vendor via e-mail.
• Process in FOLIO as a credit (ex: -10.00) 
• Change the price to 0.00 on the purchase order

54. If the invoice is paid and a defective item is discovered:

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