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For service or supplies for Administrative/Teaching printers, contact ChemIT. We encourage you using our ChemIT service request webform. This documentation page also includes procedures for ChemIT staff. |
See also
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Example:
Company Name: Cornell Chemistry IT
Your Name: Michael Hint
Your Email: crcf@(...)
Phone: 6072556278
Departement/Room #: (Leave blank)
System inoperable: No
Equipment ID: 452FJ
Machine Serial #: (Leave blank)
Problem: Printer is having tray issues – sometimes thinks tray 2 has no paper when it really does – also have paper jamming issues.
Tech MUST contact our office before working on printer to coordinate work and access to printer.
In general, do not identify printer's user or location since repair person should be connecting with our office FIRST.