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- Record loads to update the Innovative ERM require considerable attention for one week every month. During this time there is impact on patrons (non-updated holdings, public display inaccurate, and slower response times) and staff time of 10-20 hours per month. Some of the time saved could be spent handling more frequent Serials Solutions MARC updates loads, keeping Voyager and Blacklight more in sync with our electronci electronic holdings managed in RM. This will reduce delays between purchasing content and having that content appear in discovery various discovery tools. (15 hours per month opportunity savings)
- The RM knowledge base comes populated with some license, resource, and provider information. This must all be manually entered into the Innovative ERM system. The E-Resources and Cataloging uits units should save a few hours per week in data entry. (5 hours opportunity savings)
- Selectors will be able to access the system with relatively little training to view title lists, license terms, contact information. As a web based tool, this will be possible remotely (such as during a conference). Innovative ERM system has limited simultaneous connections and requires considerable training to get new users up to speed.
- Cornell staff are already using the Serials Solutions system for maintaining MARC record updates, Summon, and the OpenURL resolver. This has significant impact on training time, procedure retention, and ease of use by reducing the number of systems involved in e-resource management without loss of functionality or access to information. (3 hours per month opportunity savings)
- Cleaner matching of resources between management and discovery systems. This has significant impact on our ability to effectively troubleshoot resource access issues.
- Knowledge base Notifications alert us to changes in platforms, database titles, and other important maintenance issues. This will allow for more pro-active work to reduce access problems.
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