Link to
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2013 arXiv Road Map
Technical
Change email handling to support arXiv admin and moderation ticketing system - The "Request Tracker" software has been selected and we will rework email filtering software to use this instead of the current email-based arXiv admin workflows. Status as of 8/13: Partially complete. Have moved help mailbox, not yet moderation mailbox. After discussion with SAB and moderators it is clear that discussion with moderators should not move to Request Tracker at this stage
Priority Level: L/M/H or TBD
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