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Put in place a systematic and regular communication strategy for MAB and SAB - Communication and follow-through are essential - don't promise anything to SAB or MAB members if you'll Cornell will not be able to fulfill. Make sure to follow up - whether it is relaying progress or delays (or rejecting a recommendation). When you hear ideas and get suggestions from SAB and MAB and don't follow their advice, you need to at least explain why. List priorities and communicate them prior to meetings. Implicitly seek help in setting priorities. Be Be clear with your expectations (seeking input vs. help CUL make a decision by selecting one of the alternative strategies). Explain that CUL has limited resources and set expectations accordingly. If there are requests that Cornell cannot meet, someone (member) may be able of pay. Seek partnerships and other revenue streams.
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