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CIT is accountable: Report all unplanned outages, every time.
Service owners/support, the NOC, and C&O must All of CIT is responsible to work together to ensure all unplanned outages are reported. Even if you are not responsible for a service, if you notice an outage/service issue, report it to the NOC as soon known (call 255-9900).
Service owner/support/HelpDesk responsibilities during unplanned outages include:
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