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Download and print the CIT takes ACTION poster and post it in your work area.
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Report all unplanned outages, every time.
Service owner/support responsibilities include:
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- Engage the service owner/support when possible issue is known (if service owner/support hasn't already contacted the NOC).
- Provide internal communications support.
- Confirm service owner/support is aware of communications expectations for CIT Status of Services page.
- Seek updates when service owners have not reported something as expected.
- Post updates to the CIT status page.
- Engage Communication & Outreach when necessary. Contact Beth Lyons at (607) 255-3928 and bgl1@cornell.edu.
Contact C&O for help with communications:
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- .edu.