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  • Engage the service owner/service support team (if not already confirmed to be involved).
  • Provide internal communications support.
  • Update the CIT status page.
  • Involve Communication & Outreach when necessary.

Contact C&O is always available to for help with communications. Don't hesitate to contact us.:

Questions about communicating unplanned outages can be directed to Diane Sempler, dms4@cornell.edu.

Help raise awareness about communicating unplanned outages:

. Download and print the CIT takes ACTION poster and put it up in your work area.