We plan, develop, and produce a variety of communications for OIT and CIT, including news articles, key business communications, web content, and printed materials.
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| Communicating unplanned outages
Reporting unplanned outages is a necessary part of CIT's work. Every time an unplanned outage occurs, follow this communications action plan. | Wiki Markup |
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*[*Communication tools*|Communication Tools]*
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Training and communications guidelines for CIT product/service managers who occasionally develop and distribute their own communications \[These tools include the [communications tiers|Communications Tiers], [communications checklist|Communications Checklist], [templates|Communication Templates], [best practices|Communication Best Practices], and more...\]
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*[*Communication workshops*|Communication Workshops]*
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Workshops and lunch-and-learns to help CIT staff communicate effectively and efficiently |
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Our services include: Communications consulting, planning, and coordination- Identifying communication objectives
- Conducting audience analysis
- Recommending and implementing communication methods, channels, and distribution strategies
- Developing communications
- Scheduling communications with outlets
- Providing costs and price quotes
- Coordinating CIT's cross-divisional campus communications
Business communications- Writing and editing strategic business communications: annual report, business plan, strategic plan
- Editing key business memos and technical whitepapers
- Developing brochures, postcards, posters, e-mail
- Writing and editing web content
- Writing and arranging for publication of Cornell Chronicle and PawPrint articles
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Managing graphic design \[In support of our promotional materials, C&O works with a pool of non-Cornell designers. _This is a for-fee service._ Examples can be seen at our [online portfolio|Portfolio].\] |
Advertising- Arranging for advertising in newspapers, on the radio, and via Cornell outlets
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