Excerpt |
---|
Some select Limitations and Recommendations from the FAQ, for v3. How much pertains to the current version (v4)? |
2017-07-07-Fri
Seems can't copy files from an old computer with Box Sync to new computer and have them properly sync'd to versions already in the cloud, and customers are understandably NOT happy:
- https://community.box.com/t5/How-to-Guides-for-Sync/Migrating-Computers-with-Synced-Items/ta-p/24941
- https://community.box.com/t5/Box-Troubleshooting-Forum/Moved-Box-Sync-to-new-computer/td-p/10987
From the FAQ: "What do I do if I'm moving from one machine to another?
- If you will be moving your work from one machine to another, you'll first need to uninstall Box Sync from your original machine. Then, you'll install Box Sync on the new machine. Do not manually migrate content in your Box Sync folder from the first machine to the second. Box Sync will download the content from your Box account once you install Box Sync on the new machine. Do not delete the files from your original machine until you have uninstalled Box Sync. Do not use migration utilities for Box Sync folders."
Not all files can be synch'd:
- https://community.box.com/t5/How-to-Guides-for-Sync/File-Types-Ignored-or-Blocked-by-Box-Sync/ta-p/117
- Box Sync will not sync files that it ignores or blocks. Ignored files are files that are invisible in Windows Explorer or Finder, such as temporary or system files. Blocked files are file types that Box Sync does not recognize.
that site has Two lists:
Box Sync ignores the following file types and shortcuts:
Box Sync blocks the following file types:
- Box Sync will not sync files that it ignores or blocks. Ignored files are files that are invisible in Windows Explorer or Finder, such as temporary or system files. Blocked files are file types that Box Sync does not recognize.
10/31/14 CCB faculty member reported having major problems migrating his data using Box.com
- Was using web browser, not using Box Sync (Mac) since older OS (of source Mac) doesn't support current version of Box Sync.
- He is now using a USB device for this one-time migration (to contemporary Mac and thus contemporary Mac OS) instead.
Here's what I wrote him:
All the problems I had previously worked on were related to v3 of the (Mac) Box Sync client. Many were nominally resolve in v4.
When you run the full Box.com v4 Box sync software on your //new// laptop, does it still suffer from the problems you reported to me today?
Here's what Box.com said about v3 "Box Sync 3.x Behavior, Limitations, and Recommendations", which seemed to mirror some of the problems you saw when using the web interface from your old laptop:
https://support.box.com/entries/20366301-Box-Sync-FAQ
(FWIW, I pulled out the key ones I was seeing for one person, here <https://confluence.cornell.edu/x/SoT-D>).
Box.com's info on v4 shows how many of the v3 limitations had been overcome:
https://support.box.com/hc/en-us/sections/200142218-Box-Sync-4-0
https://support.box.com/hc/en-us/articles/200852677-Box-Sync-4-0-Release-Notes
BUT, they still list limitations, such as blocking "File names that have 8 uppercase hexadecimal digits (0,1,2,3,4,5,6,7,8,9,A,B,C,D,E, or F). For example: 1234AD38 or ABE32BD0":
https://support.box.com/hc/en-us/articles/200908267-Which-File-Types-Are-Ignored-and-Blocked-in-Box-Sync-
Please do let me know if you discover any limitations which matter to you when you use Box Sync (Mac) v4 on your new Mac laptop (if you end up trying it). Thanks! -Oliver.
...
Select extracts from Box.com's web site, re: v3 Sync
https://support.box.com/entries/20366301-Box-Sync-FAQ
...