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Top-level info, for Vertere users

Vonnie <yme2> wrote to Chemistry grads <chemgsr-l> 3/12/2018:

FYI, per Michael Hint:

  • The Vertere hosted chemical inventory was cornell.vertere.com – which now just says go to cornell.vimenterprise.com
  • Because this is all Vonnie working with Vertere after EH&S pushed hosting to Vertere, our interaction is limited to making the (...) barcode printers and barcode readers work and not any database work.

For historical purposed, used to be:

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More detailed diagnosis and fix presumptions

Update: 4/3/2018: No reports of connection problem since last one, below. That's a good sign.

Update: 11/21/2017, ticket INC000002113738. What update happened to produce the same problem? Fixed trivially using these instructions. How often will this happen, thought?!

Update: 11/16/2017, ticket INC000002108633. Fall Creator update (1709) produced same problem. Fixed trivially using these instructions below. Success!

INC000001958040 and INC000001966279, 5/12/2017 and 5/23/2017, respectively. Fixed with assistance from Vertere. Here's how:

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  • Oliver logged in with his User account (oh10), neither service was running AND he was able to browse the Symbol Windows CE USB device. WHAT?! Whatever.

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Keywords: Barcode scanners