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Process to order, and template
Scan the completed. signed form
Scan into a PDF the signed Form-85 and email it, as an attachment, to CIT <ezbackup>.
- http://www.it.cornell.edu/services/ezbackup/howto/subscriptions.cfm
- Include the node name in the subject line.
- No need to campus-mail original paper copy.
Email the form
Example message:
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From: You!
Sent: Thursday, January 8, 2015 11:47 AM
To: EZ-Backup Mailbox <ezbackup@cornell.
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Send it from our <crcf> EGA (not <chemit>) so our team gets confirmation email without generating a Remedy ticket ourselves.
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edu>
Subject: Create NetID.LAPTOP.EZBACKUP
Hello,
Please see the attached scanned PDF authorizing the creation of the NetID.LAPTOP.EZBACKUP node.
Please place it into the midday backup schedule and NOT the nightly backup.
If you have any questions or concerns, please let me know. Thank you!
-Oliver <oh10>
255-6278
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- In the Subject line, including some of the following words:Include the node name, along with action desired, such as:
- Create (for a new node)
- New node
- Cancel node
- Change node
- Change billing
- In the body of the email, WE MUST ENTER:
- Our group's phone number (preferred), 255-6278.
- Recognize this process is not optimal since when we do it this way, CIT can't easily look up our EGA, or any of our individual NetIDs for these EZ-Backup requests.You can instead send it from your own NetID, if the above considerations represents a problem in the context of your specific submission request. But that's not optimal since others in the our group won't have any record of CIT's Remedy ticket associated with your request.
- CIT requests that we don't use an EGA <crcf> to resolve this communication issue since using an EGA introduces other problems, at their end.
Additional notes:
- Helpful if different processes were submitted as different requests (e.g. new node requests and node cancellations requests should each be treated as separate requests).
- See text template, available only to TSPs (not public).
Above info informed by conversation in Remedy ticket tickets INC000000999507 and INC000001002186, between Oliver and Randy at CIT, Dec. 2013.To do: Get template "answers" to the form, the way Michael fills it out.