(draft)
Definition of Knowledge Base (KB)
A knowledge base (KB) is a singular place to track resources/titles (items). The act of tracking items extends beyond the item itself and includes:
- the The ability to associate and record relevant information about that item ,
- the ability to perform actions upon the item, and
- the ability to populate public facing systems with the data in the KB.
...
- This includes associating licensing information and documents, troubleshooting information, administrative and statistical logins,
...
- associated contact(s), and pertinent information/notes about the item.
...
...
- The ability to perform actions upon the item
- This includes the ability to "
...
- track" an item with various statuses, and control exists over what information is recorded and shared with regard to the item(s).
- This further includes the ability to group items into one or more sets.
...
- The ability to populate public facing systems with the data in the KB
- This includes the action of auto-populating front-end systems and services based upon the data in the KB, such as MARC records, OpenURL systems, database pages, e-journal pages, Web discovery systems, and possibly patron authentication.
...
Additionally, a A knowledge base must be searchable, allowing for its information to be easily retrieved and actively used. . And it should allow for data to be imported/exported into and out of the KB.