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What services can PhysIT provide to Nick which he would value, and without getting in Nick's way? |
- Nick Szabo Jr <ns53>
Summary
In Nick's area, ChemIT PhysIT is responsible for IT support for:
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Specific computer(s) | IT support from PhysIT | IT support from Nick | Network, with notes | Other info |
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2 Library computers | Convert to stand-up, lab kiosks. Continue running Win7. | Nick has Admin access to make changes directly, and is responsible for changes made. | Physics Admin | NO Deep Freeze (software used to prevent persistent changes made by user, often used for kiosks to make them more robust.) |
2 MatLab computers | Convert to stand-up, lab kiosks with MatLab, running Win7 (not WinXP) | Nick has Admin access to make changes directly, and is responsible for changes made. | Physics Admin | NO Deep Freeze (software used to prevent persistent changes made by user, often used for kiosks to make them more robust.) |
1 Faculty room computer | Convert to a PhysIT staff computer. | Nick has Admin access to make changes directly, and is responsible for changes made. | Physics Admin | For faculty use, gated by physical and social means, not technical. |
Printer in Library (networked, laser) | Primary support, including: Configuration and troubleshooting. | Determine when operational needs or hassles warrant replacing the printer. | Physics Admin | No improvements desired. |
Nick's office computer | On Nick's request, we can recommend replacement hardware, procure hardware, initially set up OS and default applications, as PhyIT's schedule permits. | Primary support, including: Initial image and configuration, troubleshooting, upgrading software, and restoration. Responsible for following IT policies in configuration and use. | AccessNet | To-do, PhysIT: Revert the recently purchased computer away from PhysIT's image. |
Printer at MatLab station (USB, inkjet) | On Nick's request, we can recommend replacement hardware, procure hardware, as PhyIT's schedule permits. | Primary support, including: Configuration and troubleshooting. | n/a | No improvements desired |
Anything else in the lab, not listed above | n/a | All primary support provided by Nick. |
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Notes
Notes
A few best practices include:
- All Daily use of computers a computer is always at the user-level, not as an Admin.
- Use the Admin account to elevate privileges within the user account or to temporarily login log in as Admin to make the necessary changes.
- Don't establish network shares.
- There are many, better options.
Helpful links
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