Client Center slowness update – I got a response from ProQuest about the slowness in the Client Center:
- From Dominic Doneux: Our developers inform me that they are currently predicting to have this issue fixed by the end of October, however, if testing takes longer than expected it is possible that it will take longer to fix the issue. I will let you know as soon as I receive any further updates from the developers about this issue.
- Anything we should do about it before the end of October?
- Update Bob/Xin with SerSol update and our testing plan
- Update Bob/Xin with SerSol update and our testing plan
- Jesse/Susan will record WebEx sessions 3-4 times, variables of time of day, specific resources.
- Things to test: Each staff, once per day perform and time the following tasks:
- Look up admin login
- Attach a license
- Track a new title
- Update Bob/Xin with plan - once we have a methodology plan.
Client Center slowness - seems to be at random times. Columbia has experienced slowness quite frequently recently. Cornell somewhat frequently.
- Subscribing titles - 20+ minutes for 1 ebook from a list of 60. (Susan)
- Searched JSTOR as a Provider - clicked on "view details". It took 3:36 for the title list to appear. (Joyce)
Search and View
- Search Provider
- View Admin Info
- View associated titles
Subscribe to resources
- Search title
- Select appropriate database
- Subscribe to title
Attach Contact to a database
Attach Usage Statistics Information
Add Cost data to individual record
Google Doc for testing plan: https://docs.google.com/document/d/1aYBI1AicGhgSEOcQc5qeHYsiAr5mwekNiOxBwkrq1Ns/edit?usp=sharing
Open access resources resources - A while back Colleen and/or Susan outlined how Columbia reports out to selectors about what open access or freely available content could be activated in Serials Solutions. This seems like a good thing to pursue in a 2CUL context, now that Cornell is up on RM.
- IT/Library policies on what gets loaded where. Can we push for these to be consistent across 2CUL? - SOLR Index vs. Voyager?
- Can we streamline a process for notifying selectors at both partners about newly available resources and what can be done with them? Article 8330 in ProQuest KB lists the freely available resources.