Scope: This document outlines the procedures that the Monographs Receiving Unit, LTS Olin follows when returning a monographic title to a vendor. The returning methods vary from vendor to vendor due to different business agreements. Judgement is needed in determining which method to use.
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Unit: Monographs Receiving
Date last updated: 10/0712/20222023
Date of next review: October 20232024
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Return without Permission
Return with Permission (price of item must exceed $50.00)
Exceptions
Special Cases
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- Generate a return letter
- Return item to vendor with return letter
- Line the entry off the invoice
- Deduct the cost of the returned item from the total
- Process the invoice at the new sum
- Change the price to 0.00 on the P.O.
- Add appropriate notes in the POL "Receiving note" field
- Generate a return letter
3. If the invoice has been paid and an instant credit memo can be used:
- Process the credit memo in FOLIO
- Generate a return letter
- Return the item to vendor with a copy of the instant credit memo
- Change the price to 0.00 on the purchase order
4. If the invoice is paid and an instant credit memo cannot be used:
- Request a credit from vendor via e-mail.
- Process in FOLIO as a credit (ex: -10.00)
- Change the price to 0.00 on the purchase order
54. If the invoice is paid and a defective item is discovered:
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