2017-07-07-Fri

Seems can't copy files from an old computer with Box Sync to new computer and have them properly sync'd to versions already in the cloud, and customers are understandably NOT happy:

• https://community.box.com/t5/How-to-Guides-for-Sync/Migrating-Computers-with-Synced-Items/ta-p/24941
• https://community.box.com/t5/Box-Troubleshooting-Forum/Moved-Box-Sync-to-new-computer/td-p/10987

From the FAQ: "What do I do if I'm moving from one machine to another?

• If you will be moving your work from one machine to another, you'll first need to uninstall Box Sync from your original machine. Then, you'll install Box Sync on the new machine. Do not manually migrate content in your Box Sync folder from the first machine to the second. Box Sync will download the content from your Box account once you install Box Sync on the new machine. Do not delete the files from your original machine until you have uninstalled Box Sync. Do not use migration utilities for Box Sync folders."

Not all files can be synch'd:

• https://community.box.com/t5/How-to-Guides-for-Sync/File-Types-Ignored-or-Blocked-by-Box-Sync/ta-p/117
  • Box Sync will not sync files that it ignores or blocks. Ignored files are files that are invisible in Windows Explorer or Finder, such as temporary or system files. Blocked files are file types that Box Sync does not recognize. 

    that site has Two lists:

    • Box Sync ignores the following file types and shortcuts:

    • Box Sync blocks the following file types:

10/31/14 CCB faculty member reported having major problems migrating his data using Box.

...

com

• Was using web browser, not using Box Sync (Mac) since older OS (of source Mac) doesn't support current version of Box Sync.
• He is now using a USB device for this one-time migration (to contemporary Mac and thus contemporary Mac OS) instead.

...