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Sometimes ChemDraw 17 (Mac) will not save changes to an existing file (as of 8/23/2018)
Our history with this issue:
- INC000002317420 Teaching - Jane's ChemDraw (8/23/2018)
- Initial crude work-around: Copy the data from an existing file into a new file. That new file could then be saved, even with subsequent changes, at least until it was closed. When reopened, that new file could also not save changes, alas.
Solution found here, and we've copied below the excerpted key components:
We (PerkinElmer) have found this issue in some user machine and the workaround for this issue is to reset the launch services database.
To reset the launch services database, open Terminal by going to Applications - Utilities - Terminal in your mac machine and paste the command below:
/System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.framework/Support/lsregister -kill -r -domain local -domain system -domain user ; killall Dock
This may take a while if you have lots of apps (20-30 minutes or more).
Registration problems and related documentation (as of 8/23/2018)
Our history with this issue:
- INC000002322674 SLin - ChemDraw 17 Installation (8/23/2018)
Problem: Error on activating Windows ChemDraw 17.1 installation
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