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- General
- List top significant project successes? (keep to a manageable number)
- What obstacles or unanticipated circumstances made it difficult to complete the project?
- Based on what you know now, what should have been done differently in this project?
- Communications
- Were communications adequate in all activities? (right time, right audience, right information, right type) If not, in what ways could communications be improved?
- Was documentation appropriate, timely, and clear? If not, what should be included for future efforts?
- Project Management
- What value did project management bring to the project?
- Project Planning
- How well was the project staffed to complete the project?
- How well was the project planned?
- How well were roles and responsibilities defined?
- How well was stakeholder input factored into the project planning process?
- Project Execution
- How well did we execute according to plan?
- How well were the stakeholders involved in the execution of the project?
- How well were issues resolved?
- How well did the teams/sub-teams work together?
- Testing
- Was adequate testing performed (if applicable)? If not, what should be done differently next time?
- Cutover
- Was cutover planned well? Executed well? If not, what should be done differently next time?
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Additional questions - use as appropriate for your project
Questions would be selected based on the type and size of the project.
Lessons Learned should not just be concerning with what did not go well.
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