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PeopleSoft HigherEd V.8.9

Win, MacOS, Linux

Browser based

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Kronos Workforce Central (WFC) v5.1

Windows and Solaris

Browser based except for a small fat client for some configuration items

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Kronos Workforce Central (WFC) v6.0

Windows VMs and Solaris?

Browser based

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Pinnacle 5.4

Windows and Solaris

Browser and fat client

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Pinnacle 6.0

Windows and Solaris

Browser and fat client

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Reporting: Crystal Reports v10

Kronos 5.1

Reports generated on Windows reporting server, and delivered via Kronos web interface.

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Reporting: Crystal Reports v10

Pinnacle v5.4

Reports generated on Windows reporting server, and delivered via Pinnacle web interface.

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Reporting: Crystal Reports v11?

Pinnacle v6.0

Reports generated on Windows reporting server, and delivered via Pinnacle web interface.

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Reporting: Crystal Reports v11

Remedy v7.0

Reports generated on Solaris server (MidTier versus AR Server?), and delivered via Remedy fat client and Remedy MidTier

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P/I

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Reporting: SSRS (SQL Server Reporting Services)

Kronos 6.0

Reports generated on Windows reporting server, and delivered via Kronos web interface.

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Incident Management: Request Tracker (RT)

Solaris / Apache 2 + perl / MySQL

Used for issues with RT, NUBB.

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Incident Management: Remedy Action Request (AR) System: Incident Management

Solaris / Apache 2 + Tomcat + proprietary code / Oracle 10

Used for issues with Remedy.

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Incident Management: SourceForge trackers

Linux / Apache 2 + Tomcat? / Oracle 10

Used for issues with Pinnacle, Kronos, Blackboard, PeopleSoft.

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Problem Management: Request Tracker (RT)

Solaris / Apache 2 + perl / MySQL

Used for issues with RT, NUBB.

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Problem Management: Remedy Action Request (AR) System: Problem Management

Solaris / Apache 2 + Tomcat + proprietary code / Oracle 10

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Problem Management: SourceForge trackers

Linux / Apache 2 + Tomcat? / Oracle?

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Task/bug/enhancement tracking: SourceForge trackers or tasks

Linux / Apache2 + Tomcat? / Oracle?

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Task/bug/enhancement tracking: Atlassian JIRA

Apache2 + Tomcat 5 / Oracle 10

Used for Kauli, CUBS Phase I.

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