Temporary easy access to copy of recent original file

• Copy of Adobe, in case easy reversion or comparison needed

Major Recent Changes

As of Spring 2018, ChemIT no longer has a license to put Acrobat on every machine. Furthermore, the Serializer used to validate Adobe software will soon no longer be honored, which means licensing of previously installed Adobe products will no longer be recognized.

Implications of Changes

Current Adobe users will need to reinstall Adobe products with the guidance of Chemistry IT staff using the new method. Whereas Chemistry IT used to install Adobe Acrobat for any reason, those wishing to renew or install Acrobat must now present a business case. Furthermore, renewing or procuring Adobe software now requires end users to form and maintain a relationship with Adobe. In doing so, users will gain access to the CreativeCloud suite and should memorize their passwords. Below are the steps for forming the relationship and inputting the required documentation:

For just installing Adobe Acrobat

Summary

• Note: If on a Mac, use method 2 (using CreativeCloud with Serializer); without it, cannot get latest version of acrobat. Otherwise (if on a Windows machine), you may follow the below steps:
• Get Acrobat installer and Serializer from our file share and run them sequentially.

Details

• Copy the Acrobat installer from our file share to the desktop.
  • As of March 2018, use Acrobat DC, <\\files.cornell.edu\as\CHM\ChemIT-files\Windows\Applications\Adobe\Acrobat DC>.
• Run the Acrobat installer from the desktop.
• Copy the extracted Serializer folder from our file share to the desktop.
  
  • As of March 2018, the folder is called "CC2017-Serializer-Win-20170720", <\\files.cornell.edu\as\CHM\ChemIT-files\Windows\Applications\Adobe\Creative Cloud>.
• Run the "AdobeSerialization" application from within the extracted Serializer folder on the desktop.
  • No indication of success.
• Verify that the application works without having to sign in.
  
  • Usually: Make it the default app for opening PDF files (vs. Edge). (You will be prompted for this on first application launch, and show how by the application.)
• Clean up the desktop.
  • Remove installation files and folders. As well as any short-cut icons which get created on s/w installations.

For installing any other Adobe products (along with Acrobat), 2 very different ways to do the installs

Method 1: Have user use their Adobe ID

This is the standard Oliver's preferred method for a single user computer.

• Software can update from within user's account. (Can't update within our Admin account, Oliver presumes.)
• Don't use this method on shared system.Note: There is currently no standard method for a shared system.

CIT's info:

• httpshttp://www.it.cornell.edu/services/software-_licensing/available/adobeAdobe-Creative-creativeCloud-cloudfor-licensingTechnical-technicalService-supportProviders.cfm#lic-providersnamed
  "[…]If you are a TSP looking to set up individual users for Named-User licensing, you do NOT need to use the online store to order individual licenses for your staff. Instead, please send a list of employee names and NetIDs that need Creative Cloud to CU Software (link sends e-mail), along with a short description of which CC applications are needed and why. We will set up those employees with Adobe IDs of format 'NetID@cornellNetID@cornell.edu'. Individual customers will be provided with installation instructions."

Request the Adobe ID from CU Software:

...

Thank you, yourname
IT Manager, Chemistry and Physics IT
================================

IMPORTANT: Ensure you document that you got the user an Adobe ID (see below, "Inventory requirements")

...

c) Reboot and ensure all works for the user.

Method 2: Use Cornell's serializer with <crcf> account

This is Michael's preferred method.

• Use this method on shared system.
• Software cannot be updated from within user's account. Just from within our Admin account, using our <crcf> credentials.

NOTE: Ensure you have the latest serializer.

Get 3 software pieces from our file-share:

T:\Windows\Applications\Adobe\Creative Cloud

• CreativeCloudSet-Up (the Installer)
• AdobeCreativeCloudCleanerTool (the Cleaner)
• CC2015-Serializer-Win-rev2 (The Serializer)

Steps: Install - Clean - Serialize!

1) Run the Installer, "CreativeCloudSet-Up". Use crcf's Adobe credentials (p/w starts with "W"...)

Select applications to install. Example: Just Acrobat.

• Installation buttons say either "Install" or "Try". (What's the difference?)
• Don't click "Open" (run) from set-up (downloader) interface!

Once desired applications are installed, sign-out.

• Click the face silhouette to get to the sign-out button.

Optional step: Quit the Creative Cloud Set-up application.

2) Run Cleaner. All command-line. After "e" (for English) and "y" (for the Adobe End User License Agreement), usually you will select:

• Choice 3 ("Creative Cloud 2015 , Creative Cloud 2014 , Creative Cloud & CS6 Products").
• Then Choice 1 ("Adobe Creative Cloud Desktop". And NOT 7's "Clean All."!).

Then "y" to confirm. When it is done, press Return to quit Command (CMD) interface.

Inventory requirements

3) Run Serializer. Ensure it's the latest version. (As of 11/20/2017, it was "CC2017-Serializer-Win-20170720".) Must extract into a folder first.

• Just run the "AdobeSerialization" application.
• Once run, no indication of success.

Confirm application works without having to sign in.

Inventory requirements

Anytime ChemIT staff: Any time you do an Adobe software installation other than Adobe Acrobat, you must add it to one of our 2 inventory wiki pages accessed from here:

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