| Excerpt |
|---|
Many of Yimon's support tickets related to her desktop and laptop lead to successfully addressing symptoms, and not addressing underlying structural issues implied to exist. Thus, now deemed worth having one place to capture those tickets, at least on-going, for future reference. This situation is expected to only get worse if this pattern continues, alas. |
Summary
Without permission to properly update Yimon's primary laptop or desktop computers, it will be increasingly difficult to continue their proper support. And an attempt now to get things standardized will require some level of risk of failure such that we would expect Yimon to explicitly assume that risk before we'd pursue that course of action.
Background information
Tickets and events to be listed in reverse-chronological order (most recent ones first):
...