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A. Qualification for Special Orders Special order materials may be a single monograph or groups of items such as foreign language videos or unique area or literature collections. These items typically: Anchor A A
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- Have very limited availability and are from a unique source
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- Are those whose information is hard to be reproduced if they are not input into Voyager immediately
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- Are difficult to input without having the piece in-hand. E.g., the item is in a foreign language that none of the staff understands, or, there is limited/sketchy bibliographic information available
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- Need a record in Voyager to facilitate the ordering and receiving activities, such as pre-payment
B. Placing Special OrdersAnchor B B
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Upon arrival, the materials are put in front of the queue of other materials to be received. The receiver should receive these items as soon as is reasonable and before receiving other more traditional materials.
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- Receive the items following the receiving guidelines for more traditional orders.
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- Pay the invoice following the payment guidelines for more traditional orders.
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- Use the existing record to process the item if possible and unsuppress it, updating it as appropriate.
- Dispose of original order request or return to the selector if so requested.