• Software in CCB's 5 classrooms.Mac OS Installation
• Windows 10 Fresh Install (Base system) (FYI: Windows install info also in a ChemIT's *.doc "hidden" document, on our file server.)

Log out of the user account and sign in with local admin or ADM account.

Overview

Typical service outcome, from 5/3/13 service call from Michael Hint, after installing the requested software:

While on the machine, I also updated Acrobat, Firefox, Identity Finder, Sketchup, Filezilla, and Symantec Antivirus. I removed Java as it is a security risk. I updated your laptop’s motherboard software and removed some unnecessary network wires from your desk.

Within Admin/ADM Account

Adobe

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BIOS

• IMPORTANT: If encrypted turn off encryption before updating. If left on it will require entering the full encryption key
• Windows key + r → "msinfo2" will give the current BIOS version
• Check against dell.com drivers
• Will need to long restart and install

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OS Updates

Forcing an OS version upgrade

• Check on the T: drive for the image updating file
• Move the correct version upgrade to the desktop
• Follow included instructions

Forcing an OS update

• Settings → Update
• Allow updates to run
• "Check online..." option should appear, if not restart

Common Applications

Adobe

Firefox ESR

• Initial program start up behaviors:
  • Request to import from Edge
  • Request to set as default browser
  • "Welcome to Firefox" home page
• Firefox ESR will check and automatically update upon program start up
• To check: Menu → Options → Advanced → Update → Show Update History

Google Chrome

• Initial program start up behaviors:
  • "Welcome to Chrome" home page
  • Must open twice to get a blank page upon start up
• Menu → Help → About Google Chrome → Checks to see if running most recent version of Chrome

Update

• Adobe Acrobat/Reader
• Adobe Flash
  • Both IE (ActiveX) and FireFox
• FireFox ESR (Help > About Firefox). 32-bit (vs. 64-bit)
• FileZilla (if installed)

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