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Priority? | INC | Subject/ Topic | Lead within Chemistry IT Coates group's contact, if not Anne LaPointe | Next steps | Other notes | Date ticket created |
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INC000001837138 | Coates - Buy basic PC for ordered Tensile Tester equipment | Oliver | Anne to send us spec's instrument company recommends. To get account number. | 12/18/2017 | ||
INC000002104265 | Coates - COAT-05 Upgrade OS from XP. To Win10?Win 7 Better title?: Coates - setup/transition Agilent instrumentation in 575 | Oliver | Client hold: Wait for slow period Q: Which instrument? Is it the GPC220 that needs to be controlled (by Cirrus)?Confirm instrument's name. Anne calls it "PL-220". Agilent calls it GPC220. | 12/20/17, Anne writes, after hearing back from Agilent: Sounds like the software isn’t compatible with Windows 10. Could we do Windows 7 on that computer? ========================= Agilent states: Cirrus is not compatible with Windows 10 and is no longer being updated, so a rollback to Win7 is the simple solution. We do offer Agilent GPC /SEC software that is compatible if you do become interested. This software would replace Cirrus for data collection and analysis but would not control the GPC220. | 11/9/2017 | |