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Total flow summary: There is an average of over xx 4.85 tickets resolved by our group each workday, for both Chemistry and Physics.
- We averaged xx had 97 resolved tickets per this month for both Chemistry and Physics.
- At 20 workdays per this month: xx 97 / 20 = ~xx ~4.85 resolved tickets per workday.
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Flow summary: 87 tickets per month averages to 4.35 tickets resolved per day.
| Resolved within 1 day | Resolved in more than 1 day | Total | Oliver's analysis: Avg. per month | Oliver's analysis: Percent of volume |
Lulu Zhu | 2 | 8 | 10 | 0.45 | 11.5% |
Michael E Hint | 28 | 25 | 53 | 2.65 | 60.9% |
Oliver B Habicht | 10 | 14 | 24 | 1.2 | 27.6% |
All others: | 0 | 0 | 0 | - | - |
Total | 40 | 47 | 87 | 4.35 |
Physics, for this 1 month period:
Flow summary: 13 10 tickets per month averages to about 0.5950 tickets per day.
| Resolved within 1 day | Resolved in more than 1 day | Total | Oliver's analysis: Avg. per month | Oliver's analysis: Percent of volume |
Kelly Brower | 1 | 3 | 4 |
2
| 0.20 | 40% | |||
| Lulu Zhu | 1 | 0 | 1 | 0. |
| 05 |
| 10% |
Michael E Hint |
1 |
4 |
5 | 0. |
| 25 |
| 40% |
Oliver B Habicht |
0 |
0 |
0 |
| - |
| - | |||||
All others: | 0 | 0 | 0 | - | - |
Total |
3 |
7 |
10 | 0. |
| 50 |
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| Resolved within 1 day | Resolved in more than 1 day | Total | Oliver's analysis: Avg. per month | Oliver's analysis: Percent of volume |
Lulu Zhu | 2 | 7 | 9 | 0.41 | 10% |
Michael E Hint | 34 | 25 | 59 | 2.7 | 64% |
Oliver B Habicht | 10 | 13 | 23 | 1.04 | 25% |
All others: | 1 | 1 | 0.04 | 1% | |
Total | 46 | 46 | 92 | 4.2 |
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| Resolved within 1 day | Resolved in more than 1 day | Total | Oliver's analysis: Avg. per month | Oliver's analysis: Percent of volume |
Lulu Zhu | 2 | 7 | 9 | 0.45 | 9% |
Michael E Hint | 36 | 23 | 59 | 2.9 | 58% |
Oliver B Habicht | 13 | 18 | 31 | 1.55 | 31% |
All others: | 1 | 0 | 1 | 0.1 | 2% |
Total | 52 | 48 | 100 | 5 |
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| Resolved within 1 day | Resolved in more than 1 day | Total | Oliver's analysis: Avg. per month | Oliver's analysis: Percent of volume |
Lulu Zhu | 38 | 53 | 91 | 11.4 | 9% |
Michael E Hint | 285 | 247 | 532 | 66.5 | 54% |
Oliver B Habicht | 132 | 104 | 236 | 29.5 | 24% |
All others: | 66 | 58 | 124 | 15.5 | 13% |
Total | 521 | 462 | 983 | 123 |
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