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Support typeSummaryNotesDetails
Self-supported computerA computer not set-up by Chemistry IT.It cannot be on CUAD so it cannot be managed using Cornell's tools.

System's network will be through eduroam (CIT's wireless network), AccessNet (CIT's wired network), or RedNet (Chemistry's nonIT-managed network).

  • System will not be on Chemistry's IT-managed networks.
IT-supported computerA computer set-up and configured by Chemistry IT.

It's on CUAD. Thus, may or may not be IT-managed (below).

 
IT-partially-managed computerAn IT-supported computer also partially managed using Cornell's management tools to the degree permitted by the Group to best meet their needs.

For systems which cannot be forced rebooted if multiple days of warnings are ignored.

Group assumes more responsibility by having to restart system, with updates, manually.

Group pledges to patch/ restart system once per month.

  • If that's not happening or not possible, how best detect or document that situation?

Depending on Microsoft Windows Updates configuration, group member may also need to initiate, and see through completion, OS patching. Windows can be set to:

  • No patching automation.
  • Download Microsoft patches.
  • Default: Download patches and install what it can without any reboot.
  • Download patches, install them, including reboots.

Note that reboots may be required to enable subsequent patches to download and install, which in turn may require more reboots. The longer one waits, the more reboots are likely required to fully patch the system.

IT-fully-managedcomputerDefault set-up. An IT-supported computer managed using Cornell's management tools, including Cornell-managed OS patching.

Only used for systems which can be forced rebooted.

Forced rebooting only occurs if system is not rebooted by user after multiple days of warnings about once per month.

 

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