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Does David pay to fix something or have staff learn to work around some problems? Here is a list of problems we currently are choosing to work around. If they get worse, report the deteriorating situation to David so he can work with ChemIT to decide if it's worth fixing the problem. |
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Problems we see regularly, which are not currently being addressed.
- Just monitored, in case they become worse.
- Presumably root cause has not been identified.
| Sympton | Resolution | Notes | Pattern and frequency |
|---|---|---|---|
Quickbooks is slow to respond. Quickbooks takes too long to start up. | Request ChemIT reboot the Quickbooks server. | Server can't be restarted by the user, alas. | From ChemIT tickets so be missing some from Josh calling (pre Aug 2016), but likely not many: 2016: May 31, Aug 10 2015: Dec. 8 2014: Oct. 29, Nov 7 |
| QuickBooks errors at startup, running 2-3 instances of auto-backup. | If any extra Quickbooks backups are running, quit them. If multiple WebConnects are running, quit the extras. | Should we just reboot the server instead? | 2016: Aug 9 |
Also
Singlebrook created a list of recommended fixes to do, most of which we choose not to, for value considerations
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(Idea: Merge above info with below info?)
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Quickbooks is slow to respond.
Quickbooks takes too long to start up.
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From ChemIT tickets so be missing some from Josh calling (pre Aug 2016), but likely not many:
2016: May 31, Aug 10
2015: Dec. 8
2014: Oct. 29, Nov 7
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If any extra Quickbooks backups are running, quit them.
If multiple WebConnects are running, quit the extras.
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