| Excerpt |
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As of 8/8/13, this is the support work flow for both break/fix AND for feature/change requests. |
See also
Stockroom staff => ChemIT
<chemit>
- Emailing us at <chemit> will create a ticket request with ChemIT.
ChemIT => Brightworks
ChemIT to request either a fix (if about 1-2 hours of billable time) or an estimate (if expected to be more than 2 hours billable time).
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