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About the Count-It system
Recording E-Resource Troubleshooting Transactions (LTS Procedure #141)
Information included In the Profile section
Recording E-Resource Troubleshooting Transactions (LTS Procedure #141)
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- URL for Count-It: http://countit.library.cornell.edu/
- Count-It help: https://confluence.cornell.edu/display/countit/Help
- Email list if you have questions: cul-countit-l@cornell.edu
- Record questions as you go. Record all transactions and approximate time spent with patrons. Make it quick - you don't need to add a lot of detail.
- Do not include patron identifying information in the report.
B. Information included In the "Profile" section:Anchor Information included in the Profile sectionInformation included in the Profile section
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