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Information Required To Process a Credit memo

Processing a Credit Memo

Check the Accuracy of the On-line Credit

What To Do with the Paper Credit Memo

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1. Create an invoice in Voyager
2. Write the voyager supplied voucher number in black or blue ink on the paper credit memo
3. Fill in the following information
   • Number: Credit memo invoice number (Add " CM" as prefix to the number). When using a blank credit memo use the invoice number the item was originally paid on, adding the "CM" prefix. , e.g CM123455
   • Date: Credit memo date. If there is none, use today's date
   • Amount: Enter the amount originally paid proceeded with a minus sign, e.g. -25.00
   • Bill to: Select Endowed Accounting or Mann Accounting as appropriate
   • Code: LTS assigned vendor code
   • Save
   • Post the line item for the credited item, using the same line item used for the original payment, and using the same fund number and the same amount proceeded with a minus sign
4. Save

1. Verify that the fund code has the current fiscal year; update if necessary
2. Verify that the same fund number for the original payment is used for the credit
3. Verify that the credit amount is proceeded with a minus sign
4. Verify that the total amount on the paper credit memo and the Voyager credit invoice agree
5. Save and close the Voyager invoice

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