...
- The first phase of TSI produced a wealth of information about technical services processes. As you may recall, the functional teams examined all aspects of their respective operations. The report of of the Print Serials Group was especially interesting because work is chiefly centralized at Cornell and chiefly decentralized at Columbia leading to dramatically different practices for functions such as serials checkin or claiming. In Phase 2, we are looking more closely at organizational differences, institutional cultures and variant practices from a research perspective and also to set the groundwork for the kind of workflow analysis that will need to take place when we move to a new ILS. Jim LeBlanc, Deb Warfield, Robert Rendall and Kate Harcourt have been talking to supervisors in the Sciences, Starr East Asian, Central Periodicals and Avery to learn more and will be conducting similar discussions at Cornell in January.
...
That’s all for now. As always, please feel free to direct questions to your supervisors or to any member of the TSI Steering Committee: Jim LeBlanc, Adam Chandler, Colleen Major, Robert Robert Rendall, or me.
- Kate Harcourt (on behalf of the 2CUL TSI Steering Committee)