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16. They would sample and attempt to upgrade event he even the most horrid record set.
17. They have a lot of experience in record de-duping. We talked about doing ReCAP deduping on a periodic basis. Based on reports, we might do withdrawals.
18. They will provide authority control for digital collections. Asked them to work on providing updates if that is done. Right now we try to use controlled vocabulary but have no automatic way to update headings.