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Specific computer(s)

IT support from PhysIT

IT support from Lou

Network, with notes

Other info

Option 1

Continue running MacOS 10.8, "as is", until computer has a problem not readily resolved without a clean install.
When required to provide support, create a clean install by PhysIT, requiring . (This will require Lou to reinstall his unique applications, including any research-specific applications.)
Primary support, including: Initial image and configuration, troubleshooting, upgrading software, and reimaging if broken.
Responsible for following IT policies in configuration.
PhysIT adds computer into Physics inventory DB.
On Lou's request, we can recommend replacement hardware and procure hardware.

Lou has Admin access to make changes directly, and is responsible for changes made.
If PhysIT reimages the computer (with Lou's approval), Lou will need to re-do any changes he made with his Admin account, if they are still necessary.
Responsible for following IT policies in its use.

Physics Admin
PhysIT registers devices

Q: Any improvements desired?
Funding from Lou.

Option 2

On Lou's request, we can initially set up OS and default applications, as PhysIT's schedule permits.
On Lou's request, we can recommend replacement hardware, procure hardware, as PhysIT's schedule permits.
PhysIT adds computer into Physics inventory DB.

Primary support, including: Initial image and configuration, troubleshooting, upgrading software, and restoration. Responsible for following IT policies in configuration and use.

AccessNet
Annual registration by Lou

Q: Any improvements desired?
Funding from Lou.

Any networked printer?

Primary support, including: Troubleshooting, configuring and upgrading related software (if available). Responsible for following IT policies in configuration and use.
PhysIT adds computer into Physics inventory DB.


Physics Admin
PhysIT registers devices

Funding from Lou.

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