November meetings attendance:
- Joyce out 11/8
- no meeting 11/29 or 12/27
- Joyce possible conflicts 12/13
- possible reschedule for 12/6.
Continue joint troubleshooting project planning
- Discuss various systems used and process for getting access set up for relevant staff - Systems Used document may be good for reminding us of the full list.
System | Used for troubleshooting? | Institution | How to? | Who can do this? |
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Serials Solutions - 360 ERM | Yes | Columbia | Add account for each user | SerSol admins at Columbia |
Serials Solutions - MARC, Summon, 360 Link | Yes | Both |
| SerSol admins at each - us |
Innovative ERM | Yes? | Cornell | generic usernames/IP restrictions? | done/Chris Manly |
Mantis - ENERF | Yes - infrequent,but used | Cornell | add account for each user | Liisa and Cornell Lib IT |
E-resources Order Form | Not frequent, if at all | Columbia | access to emails | Columbia alias admins |
GOBI/Otto Serials/EBSCOnet/etc... | Yes for some | Both for most | TBD per system | TBD per system |
POOF | possibly, but unclear | Both | unclear |
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License access | Yes | Both | local hosted secure server - add NetIDs/UNIs as appropriate | NetID needed at Cornell - IT at Cornell, permission granted by Library IT/ UNI needed at Columbia, then E-resources librarians can add to permissions |
On-campus access | Yes - a lot | Both | IP ranges/Remote Desktop access |
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Off campus access - BrowserStack | Yes - a lot | Both | NetID/UNI with permissions | IT at both |
VPN access issues? | Yes |
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Incoming problem reports - e-mail from form | Yes | Both - different forms, providing different information | Add e-mails and aliases to each other's distribution | e-resources staff/list admins can add users |
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- Is there a good tool for managing the "project"? BaseCamp is available to us, other systems might be useful.