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This is a very generic error message with a variety of causes. Your account might not be set up correctly in Coral, or something else may have gone wrong. CNF IT staff will need to see the additional debug information from your Coral log or from the Java Console (see below).

"Unable to get xxxxManager IOR"

You will see one of these messages if there was a problem connecting with the Coral servers. There are two causes:

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The Coral log file is overwritten every time you attempt to start Coral. The log file is in a file named .coral-log . Because the filename starts with a period, normal directory listing commands will not display the file (on linux, filenames starting with a period are normally hidden from view). You can use the -a flag on dir or ls to also list files and directories whose names start with a period.

All Other Computers

In addition to sending CNF IT staff the error message in the popup dialogs, you will want to send along any additional Coral Java debugging information. To see this information, you need to first enable the Java Console on your computer. Please see this webpage for instructions on enabling the Java Console.